Terms of Use
Version: 1.0 · Effective date: 6/15/2026 · Operator: ReimburseReady ("we," "us," "our") · Service: ReimburseReady at https://reimburseready.com (the "Service").
1. Acceptance of these Terms
By creating an account, subscribing to, or otherwise using the Service, you agree to these Terms of Use ("Terms") and to our [Privacy Policy] and [Acceptable Use Policy], which are incorporated by reference. If you do not agree, do not use the Service. You must affirmatively accept these Terms before using the Service's AI features, and again whenever we release a materially updated version.
2. Who may use the Service
You must be at least 18 years old and the parent or legal guardian of the scholarship student(s) for whom you use the Service. The Service is intended for adults and is not directed to children. By using the Service you represent that you meet these requirements and that all information you provide is accurate.
3. What the Service is — and is not
The Service is an independent, informational tool that helps parents and guardians prepare reimbursement requests for Florida "Step Up For Students" scholarship programs (including PEP and FES-UA). It uses artificial intelligence ("AI") to provide general guidance based on reference material we curate.
No affiliation. We are not affiliated with, sponsored by, endorsed by, or connected to Step Up For Students, any Scholarship Funding Organization ("SFO"), the Florida Department of Education, or the State of Florida. All program names, logos, and trademarks are the property of their respective owners and are used here only for identification and reference (nominative fair use).
Not authoritative; not advice. The Service does not replace the official program handbooks, purchasing guides, rules, or determinations. Content provided by the Service is general information only and is not legal, tax, financial, accounting, educational, or other professional advice. Program rules change frequently and vary by program and program year. The official documents and the program administrators are the only authoritative sources. You must independently verify any information from the Service against the official documents and/or with the program administrator before acting on it.
No guarantee of outcomes. We do not promise that any purchase will be deemed eligible, that any reimbursement or pre-authorization will be approved, or that any submission will be accepted. All eligibility and reimbursement decisions are made solely by the program administrators, not by us.
4. AI-generated content and its limitations
The Service's responses are generated by AI and may be incomplete, out of date, or incorrect, including producing confident-sounding statements that are wrong ("hallucinations"). We design the Service to ground its answers in curated reference material and to cite sources, but we cannot and do not guarantee the accuracy, completeness, currency, or fitness of any output. You are solely responsible for reviewing, verifying, and deciding whether and how to use any output, and for everything you submit to any scholarship program.
5. Your responsibilities; lawful and ethical use
You agree to use the Service only to help you prepare accurate, honest, and program-compliant reimbursement requests. You agree to comply with the [Acceptable Use Policy], which prohibits (without limitation) using the Service to misrepresent, mislabel, inflate, or fabricate purchases, amounts, or educational benefit; to claim ineligible or personal items; to structure or split purchases to evade program rules; or to otherwise defraud, abuse, or game any scholarship program. You are solely responsible for the truthfulness, accuracy, and legality of every submission you make to any program. Violations may result in suspension or termination and may carry consequences under program rules and applicable law for which you, not we, are responsible.
6. Accounts and security
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate registration information and to keep it current. Notify us promptly of any unauthorized use. We may use third-party sign-in providers (e.g., Google, Apple, Facebook); your use of those is also governed by their terms.
7. Subscriptions, billing, trials, and refunds
Certain features require a paid subscription. We offer a limited free trial (e.g., a set number of free conversations) after which continued use of AI features requires an active subscription. Subscriptions are billed through our payment processor (Stripe) on a recurring basis (monthly or annually, as selected) and automatically renew until cancelled. You authorize us and our processor to charge your payment method for applicable fees and taxes. You may cancel at any time, effective at the end of the current billing period. Except where required by law, fees are non-refundable and partial periods are not prorated. We may change prices on prospective notice. [Insert any state-required auto-renewal disclosures and cancellation instructions.]
7.1 Usage allotments and conversation credits
Your subscription includes a periodic allotment of "conversation credits" and may limit the length of each conversation. Conversation credits are a usage allowance, not money, property, or a stored-value account; they have no cash value and are non-transferable and non-refundable. Unused credits may roll over ("bank") up to a maximum balance that we set, and any amount above that cap does not accrue. Banked credits may be used only while your subscription is active; if your subscription lapses or is cancelled, unused credits are frozen and expire after any grace period we provide.
7.2 Right to adjust allotments
The number of conversation credits, the per-conversation length limit, and related usage parameters are not fixed entitlements and may change. In particular, because our service depends on third-party AI providers whose prices may change, we reserve the right to adjust monthly allotments, usage limits, and/or pricing on prospective notice in order to keep the service sustainable. We will provide notice of material changes as required by applicable law, and such changes will not retroactively reduce credits already consumed.
8. Acceptable use and prohibited conduct
In addition to the [Acceptable Use Policy], you agree not to: (a) use the Service for any unlawful, fraudulent, or abusive purpose; (b) attempt to reverse engineer, scrape, overload, or disrupt the Service; (c) circumvent usage limits or security; (d) misuse, resell, or share access; (e) upload malicious code or infringing content; or (f) use the Service to violate any third party's rights or any program's rules.
9. Intellectual property
The Service, including its software, design, and curated reference content, is owned by us or our licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use consistent with these Terms. You retain rights to content you submit, and you grant us a license to process it to operate and improve the Service as described in the [Privacy Policy].
10. Third-party services
The Service relies on third parties (e.g., AI model providers, payment processing, hosting, authentication). We are not responsible for third-party services, and your use of them may be subject to their terms and policies. Links or references to official program documents are provided for convenience; we do not control and are not responsible for third-party or government websites.
11. Disclaimers of warranties
THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES REGARDING ACCURACY, RELIABILITY, OR AVAILABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY OUTPUT IS ACCURATE OR COMPLETE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME MAY NOT APPLY TO YOU.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR OWNERS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, REIMBURSEMENTS, SCHOLARSHIP FUNDS, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, ANY OUTPUT, OR ANY DENIED, DELAYED, OR CLAWED-BACK REIMBURSEMENT OR LOSS OF PROGRAM ELIGIBILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME MAY NOT APPLY TO YOU.
13. Indemnification
You agree to indemnify, defend, and hold harmless us and our owners, officers, employees, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to (a) your use of the Service; (b) any submission, representation, or request you make to any scholarship program; (c) your violation of these Terms or the [Acceptable Use Policy]; or (d) your violation of any law or third-party right.
14. Suspension and termination
We may suspend or terminate your access at any time, with or without notice, for any reason, including suspected violation of these Terms or the [Acceptable Use Policy]. You may stop using the Service and cancel your subscription at any time. Sections that by their nature should survive termination (including Sections 3–5 and 9–16) will survive.
15. Changes to the Service and to these Terms
We may modify or discontinue the Service or any feature at any time. We may update these Terms; material changes will be posted and, where appropriate, will require renewed acceptance. Your continued use after changes take effect constitutes acceptance.
16. Governing law and dispute resolution
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. [Insert venue/jurisdiction clause.] [OPTIONAL — have counsel decide whether to include a binding arbitration provision and class-action waiver, and ensure compliance with applicable law.]
17. Miscellaneous
These Terms (with the Privacy Policy and Acceptable Use Policy) are the entire agreement between you and us regarding the Service. If any provision is unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them. Notices to you may be sent to your account email.
18. Contact
ReimburseReady · ReimburseReady@gmail.com