Acceptable Use Policy

Version: 1.0 · Effective date: 6/15/2026 · Service: ReimburseReady.

1. Purpose

ReimburseReady exists to help parents and guardians prepare accurate, honest, and program-compliant reimbursement requests for Step Up For Students scholarship programs. This Acceptable Use Policy ("AUP") defines what you may and may not do with the Service. Using the Service to misuse, abuse, or defraud any scholarship program is strictly prohibited and defeats the entire purpose of the Service.

2. The core rule

You agree to use the Service only to support reimbursement requests that are truthful, accurate, for genuinely eligible educational expenses, properly categorized and documented, and fully compliant with the program's official rules and applicable law. You are solely responsible for the truthfulness and legality of everything you submit to any scholarship program.

3. Prohibited uses

You may not use the Service to do, attempt, or facilitate any of the following:

• Misrepresentation: mislabel, miscategorize, or mischaracterize a purchase or service to make an ineligible item appear eligible.
• Inflation or fabrication of amounts: overstate costs, request reimbursement exceeding the actual eligible amount, or create invoices, receipts, or figures that do not reflect a real transaction.
• Fabricated educational benefit: invent, exaggerate, or misstate the educational purpose or benefit of a purchase, or generate justifications for items that do not genuinely serve the student's education.
• Ineligible or personal items: seek reimbursement for prohibited, personal, household, or non-educational items, or for expenses benefiting non-scholarship individuals beyond any permitted prorated share.
• Evasion / structuring: split, time, or structure purchases to circumvent frequency-of-purchase limits, caps, proration rules, pre-authorization requirements, or any other program rule.
• Fraud or abuse: any use intended to defraud, deceive, or improperly obtain funds from a scholarship program, an SFO, or the State.
• Circumventing the Service's safeguards: attempting to get the assistant to produce content that violates this AUP, including via misleading prompts, jailbreaks, or providing false facts to the assistant.
• Unlawful or harmful conduct: using the Service in violation of any law, or to infringe others' rights.
• Technical abuse: scraping, reverse engineering, overloading, disrupting, or circumventing usage limits or security of the Service.
• Account abuse: sharing, reselling, or transferring access; creating accounts to evade limits or bans.

4. The Service will refuse misuse

The AI assistant is designed to decline requests that would violate this AUP and to redirect you toward an accurate, compliant approach. Refusals are a feature, not a malfunction. Attempting to bypass them is itself a violation of this AUP.

5. Your verification responsibility

The Service provides general guidance and may be incomplete or out of date. You must independently verify all guidance against the official program documents and/or with the program administrator before submitting anything. The Service does not guarantee approval, and approval decisions rest solely with the program.

6. Enforcement

We may investigate suspected violations and may suspend or terminate access, with or without notice, for any actual or suspected violation. Violations of program rules or law may carry consequences imposed by the program administrators or authorities, for which you — not we — are responsible. Nothing in this AUP obligates us to monitor use, but we may do so.

7. Reporting

If you believe someone is misusing the Service, or you find inaccurate guidance, please contact us at [CONTACT EMAIL] or use the in-product feedback tool.

8. Changes

We may update this AUP; material changes will be posted and, where appropriate, require renewed acceptance.